Department: Development
Reports to: Development Manager
Supervisory Responsibilities: None

Job Description: The primary function of the Development Associate is to support the organization’s strategic use of data to further goals and objectives related to donor, prospect, and leadership development. This position will serve as an internal trainer, providing effective instruction and good customer service so all staff in the organization are empowered to use our donor database to meet their professional responsibilities and the organization’s overall goals.

The ideal candidate will have strong administrative and organizational skills, manage the constituent database with an exceptional eye to detail, be a strong team player, and be passionate to empower JFSA staff in utilization of the database.

Job Responsibilities:
Donor Database:

• Ensures that the database is accurate and accessible.
• Produces and maintains pledges in database, including generating pledge cards.
• Performs research of returned mail and wrong phone numbers, including all processing of NCOA and other tools to keep addresses and phone numbers up to date.
• Oversees constituent changes/new constituent additions and monitors entry of new accounts.
• Responsible for global changes and database appending procedures.
• Works with the Development and Finance teams to ensure database security is maintained and updated as indicated.
• Works with Development Manager and Director of Development to create gift coding and manage lists and mailings for donor recognition.
• Manages reporting and query structures.
• Responsible for developing, implementing, and tracking a training program, furthering, and maintaining the use and operations of the database.
• Responsible for the reporting of statistics and other information on a regularly scheduled basis and as requested by staff and national agencies. This includes daily weekly, monthly, quarterly and annual reporting.

Development:

• Provides development and Annual Campaign support, as required.
• Responsible for the formatting, printing, and mailing of all donor acknowledgements.
• Track donor attendance for development and campaign events, ensuring inclusion in CRM

Administrative:

• Open and close office for regular business hours.
• Answer and direct phone calls and review messages.
• Receive mail to be sorted and distributed daily.
• Maintain daily spreadsheet of deposits.

Requirements:

• Two or more years of development experience
• High proficiency in Microsoft Suite
• Experience and knowledge of donor databases, Blackbaud preferred.
• Planning/Organizing – Identifies and resolves problems timely and efficiently; Gathers and analyzes information; Develops solutions.

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

ABOUT THE JEWISH FEDERATION OF SAN ANTONIO

We are a close-knit team of diverse personalities and interests that span the spectrum of demographics. We enjoy our time working together for the benefit of the San Antonio Jewish community, including all other communities supported by the resources we secure locally. We are a team of approximately 15 FT/PT employees. We celebrate birthdays and other special occasions and enjoy the opportunities to have lunch together and spend time with one another not addressing work-related subject matter. Our volunteers respect our professionalism and rely on us to be their support and resource when needed. The senior management team is a collaborative, open, and dependent network of professionals who set expectations and model the culture for overall institutional success. We invite you to join us on this professional journey.

If interested in this position please apply at hr@jfsatx.org. Thank you for your interest!